Test of Essential Academic Skills (TEAS) ATI Mathematics Practice Test

At which hospital is the percentage of staff who have received zero complaints greater?

1. Hospital X

2. Hospital Y

3. They are the same at both hospitals

4. It is increasing at both hospitals

The correct answer is: Hospital Y

To determine at which hospital the percentage of staff who have received zero complaints is greater, it is essential to assess the data for each hospital carefully. If Hospital Y shows a higher percentage of staff with zero complaints compared to Hospital X, this means that Hospital Y has successfully maintained better performance or satisfaction levels among its staff, resulting in fewer complaints. When analyzing such scenarios, the percentage of staff with zero complaints can reflect a hospital's overall environment and quality control measures. Factors contributing to this could include effective management, staff training, or a positive workplace culture that encourages open communication and problem-solving. The other possibilities suggest that Hospital X may not have as high a percentage, or that there could be no difference between the two hospitals. The option that indicates an increase at both hospitals does not provide a relevant comparison concerning the current standing of complaints and instead focuses on trends, which does not directly address the question about which hospital currently has the greater percentage of staff with zero complaints.